REUTERS: Kenya strives to Become the new Outsourcing Destication for BPO and software outsourcing services
Kenya is banking the first fibre-optic cable in east Africa to be laid by mid-2008. Many Kenyan entrepreneurs hope that this, plus cheap labour, clear accents, and customer fatigue with Indian call centres could help the African country hook into the booming call centre and software development outsourcing industry, Reuters reports.Right now, poor, outdated technology is the country's main hurdle. BPO companies in Kenya have to rely on legacy satellite system that fails to deliver quality voice calls. What's worth, satellite connection costs $7,000 per megabyte of bandwidth each month, compared with the roughly $500 per megabyte Indian operators pay.
The new fiber-optic cable, known as The East African Marine Systems (TEAMS), will connect Mombasa with Fujairah in the United Arab Emirates. Eventually, it will bring the cost of bandwidth down to levels similar to what India is paying. Once the technology is in place Kenya will be able to compete with India and the Philippines for clients that demand fluent English language.
via Information Week
Technorati Tags: Kenya ITO industry, software outsourcing industry
posted by Alexey Linkov at
6:28 AM
1 Comments:
Outsourcing software development has become such a vogue and a full time vocation that today you have companies catering specifically to this aspect of the IT world. concept has attained full blossom within years of its birth. While the IT world is ever expanding and has become almost inevitable to mankind there were worries regarding the high prices of the IT services? In the modern times this issue has been somewhat resolved by hiring a from a software company based in nations which provide the same services at much cheaper prices. http://www.infysolutions.com
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